FAQ's

Orders & Processing

How long is processing after placing my order ? 

  • Processing can take up to 2-3 business days before your order is sent for delivery.

Shipping & Delivery

How long does it take for me to receive my order ?

  • Shipping is normally 2 to 7 business days on domestic orders. 

Refunds & Exchanges 

Do you offer refunds ?

  • We are unable to offer refunds, returns, or exchanges. All sales are final. Please note, CHERELLA COLLECTION reserves the right to refuse all returns, reshipments and refunds. If there's a problem with your order, please reach out to customer care contact@cherellacollection.com We aim to respond to all requests within 72 hours. 

Meet Our CEO

Gusphalney Chery (Gus-fall-knee)

Gigi

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